Customer Portal — What Can You Do Here?
<h2>Central Hub for Everything</h2><p><strong>account.itlive.nl/customer_portal</strong> is your single point of access for all IT Live services. Log in once and access everything.</p><h3>Main Sections</h3><table><tr><th>Section</th><th>What You Can Do Here</th></tr><tr><td>Dashboard</td><td>Live KPIs: visitors, leads, calls, open tickets, invoice status</td></tr><tr><td>My Websites</td><td>All websites, SSL status, traffic, performance scores</td></tr><tr><td>My Drive</td><td>All files (see separate article)</td></tr><tr><td>App Builder</td><td>4-step wizard to create a mobile app</td></tr><tr><td>Brand Kit</td><td>Logo, colors, fonts, voice tone</td></tr><tr><td>SiteChat</td><td>Chat widget settings + transcripts</td></tr><tr><td>WhatsApp Business</td><td>Incoming messages, replies, templates</td></tr><tr><td>Reviews</td><td>Google + Facebook + internal reviews on one dashboard</td></tr><tr><td>Invoices</td><td>Download PDFs, payment status, automatic debit</td></tr><tr><td>Support</td><td>Create tickets, track status, knowledge base articles</td></tr><tr><td>Strategy Docs</td><td>Generate or download 9 strategy PDFs</td></tr></table><h3>Multi-User</h3><p>Add employees via <em>Settings → Users</em>. Three roles:</p><ul><li><strong>Owner</strong> — everything including invoices + user management</li><li><strong>Admin</strong> — everything except invoices + user management</li><li><strong>Editor</strong> — only content (websites, drive, reviews)</li></ul><h3>SSO to Admin Tools</h3><p>One-click access from the dashboard to your WordPress admin, staging sites, and dev tools. No extra login required.</p>