Transfer Your Domain to IT Live — Auth-Code Workflow
<h2>When to Transfer?</h2><ul><li>Cheaper with IT Live (often 30-50% discount compared to your current registrar)</li><li>Centralized management: domain, hosting, email, and SSL in one place</li><li>Free WHOIS privacy (costs €5/year elsewhere)</li><li>DNS management in our admin portal — make changes yourself or let us do it</li></ul><h2>Steps</h2><ol><li><strong>Request Auth-Code (EPP-code)</strong> from your current registrar. You'll receive it via email, looking like <code>aBc123!@#xyz</code></li><li>Open <em>customer portal → Domains → Request Transfer</em></li><li>Enter your domain and auth-code</li><li>You'll receive a Form-of-Authorization email within 24 hours — click the confirmation link</li><li>The transfer process takes 3-5 working days</li><li>During the transfer: your site remains online (DNS changes only at the time of transfer)</li><li>After the transfer: SSL certificate is automatically regenerated</li></ol><h3>What if the Old Registrar Interferes?</h3><ul><li>Auth-code is denied: file a complaint with ICANN (we'll help with the form)</li><li>"Domain locked": request an <em>unlock</em> in the old panel — a mandatory service</li><li>Auth-code has expired — request a new one, valid for 5-30 days</li></ul><h3>Bulk Transfer (10+ Domains)</h3><p>We handle this as a project, free for large clients (over €500/month). Send us an Excel file with your domains and auth-codes, and we'll take care of everything within 1-2 weeks.</p>